Terms of Service - Duskbrew

Agreement to Terms

Welcome to Duskbrew. By accessing or using our website and services, you agree to be bound by these Terms of Service. These terms govern your relationship with Duskbrew and outline both our commitments to you and your responsibilities when using our platform.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

Using Our Services

Acceptable Use Policy

When using our website and services, you agree to:

• Use our services only for lawful purposes and in accordance with these terms
• Provide accurate and truthful information when communicating with us or filling out forms
• Respect the intellectual property rights of Duskbrew and third parties
• Refrain from attempting to interfere with the proper functioning of our website
• Not use our services to transmit harmful, offensive, or illegal content

Prohibited Uses

You may not use our services to:

• Engage in any activity that could damage, disable, or impair our website or services
• Attempt to gain unauthorized access to any part of our systems or networks
• Harass, abuse, or harm other users or Duskbrew personnel
• Use automated systems to access our website in ways that send more requests than a human could reasonably produce
• Collect or harvest personal information about other users without consent

Service Access Requirements

To access our services, you must have a compatible device with internet connectivity and use a modern web browser. You are responsible for ensuring your equipment and internet connection meet these requirements.

Fair Usage Guidelines

We trust our users to interact with our services in a reasonable and respectful manner. Excessive or abusive use of our services that impacts other users or our systems may result in temporary or permanent restrictions on your access.

Service Participation

Eligibility

Our services are intended for adults who are at least 18 years of age. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into these terms.

Information Accuracy

You are responsible for ensuring that any information you provide to us is accurate, complete, and current. Inaccurate information may affect our ability to provide you with appropriate service or to contact you as needed.

Service Engagement

When you engage with our consultations or services, you commit to participating in good faith, respecting scheduled appointments, and communicating openly about your needs and expectations. This mutual respect helps us provide the best possible service.

Communication Preferences

By providing your contact information, you consent to receive communications from us related to your inquiries and our services. You can opt out of marketing communications at any time while continuing to receive service-related messages.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to keep our website accessible and functional at all times. However, we may need to perform maintenance or updates that temporarily affect availability. We'll make reasonable efforts to schedule these during low-traffic periods and provide notice when possible.

Feature Availability

The specific features and services available through our website may change over time as we improve and expand our offerings. We reserve the right to add, modify, or discontinue features with or without notice, though we'll make reasonable efforts to communicate significant changes.

Geographic Considerations

Our services are currently available to clients within certain geographic areas. Availability may be limited based on your location, and some services may not be accessible or practical depending on where you're located.

Service Modifications and Updates

As we continue to develop and refine our services, we may update our offerings, pricing, or service structure. When significant changes occur, we'll communicate them through our website or directly to clients who may be affected.

Intellectual Property Rights

Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Duskbrew or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

User-Generated Content Rights

If you provide feedback, testimonials, or other content to us, you grant Duskbrew a non-exclusive license to use, reproduce, and display that content in connection with our services and marketing, while respecting your privacy and any reasonable requests regarding the use of such content.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purpose. This license does not include any right to reproduce, distribute, or create derivative works from our content without explicit permission.

Copyright and Trademark Notices

The Duskbrew name, logo, and related marks are trademarks of Duskbrew. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners.

Payment and Pricing

If you purchase services from us, you agree to provide accurate payment information and authorize us to charge the agreed-upon fees. All prices are in USD and are subject to change with notice. Payment terms and cancellation policies for specific services will be clearly communicated at the time of booking.

We reserve the right to modify our pricing structure, though we'll honor the price quoted to you at the time you commit to a service.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. While we strive to provide high-quality services and maintain an accurate, functional website, we make no warranties or representations about the suitability, reliability, or accuracy of our services for your particular needs.

We are not medical professionals and do not provide health advice. Our services focus on coffee education and personal preference guidance. Always consult with qualified healthcare professionals regarding any health concerns related to caffeine consumption.

Limitation of Liability

To the fullest extent permitted by law, Duskbrew shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid to us for services in the six months preceding the claim.

Termination of Service

We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in conduct that we determine to be harmful to our business, other users, or third parties.

You may discontinue using our services at any time. Upon termination, provisions of these terms that by their nature should survive will continue to apply, including intellectual property rights, disclaimers, and limitations of liability.

Governing Law and Disputes

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

If a dispute arises between you and Duskbrew, we encourage you to contact us first to seek a resolution. We're committed to addressing concerns in good faith and finding mutually agreeable solutions when possible.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll update the date at the top of this page and may provide additional notice through our website.

Your continued use of our services after changes take effect constitutes your acceptance of the revised terms.